Resident Competencies
PATIENT CARE
The graduate will be able to:
- demonstrate group facilitative skills through addressing confidentiality; allowing one person to speak at a time; initiating meaningful dialogue; incorporating opening & closing rituals; using group process to help group members adhere to lifestyle changes; and recognizing, without stigmatizing, outliers
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conduct brief, focused medical exams.
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appropriately triage less critical issues to later exams/interviews
- work with patient’s family members
MEDICAL KNOWLEDGE
The graduate will be able to
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explain in lay language the etiology, assessment, treatment, and life-style modifications for targeted issues
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recognize own limitations in scope and working with groups and seek assistance
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identify other professionals to teach about topics related to the group with which either the facilitator or resident is not sufficiently knowledgeable (ie, nutrition, exercise, mind-body techniques) or where referrals to presenting experts would benefit group partici
PRACTICE BASED LEARNING AND IMPROVEMENT
The graduate will be able to
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select and invite patients most appropriate for the group with respect to health indicators, life stage and cognitive abilities
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identify meaningful outcomes (e.g., medical, functioning, satisfaction, cost) and plan to monitor outcomes over the course of the group
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appropriately bill for group medical visits with supporting documentation
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apply quality improvement process (plan, see, do, act) to continually improve the group
INTERPERSONAL AND COMMUNICATION SKILLS
The graduate will be able to:
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demonstrate interactive teaching and discussion skills
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use motivational interviewing skills that include
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eliciting patient’s vision of health
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facilitating self-management plans and self-care decisions
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conducting group problem-solving conversations
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using health information to guide participant's self-care decisions
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appropriately identify patients for group visits using diagnosis-specific registries, pharmacy usage profiles, ICD insurance-based diagnoses
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use mailings, posters, handouts, receptionist calls and one-on-one recruitment to successfully recruit patients for group visits
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demonstrate accurate empathy to the behavior and affect presented by group members
PROFESSIONALISM
The graduate will be able to:
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identify the utility of focused and timely chart reviews prior to the group visit
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document the group medical visit in a timely manner
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record the agreed upon biological markers and self-management goals
SYSTEMS BASED PRACTICE
The graduate will be able to
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partner with a multidisciplinary team in planning, debriefing, sharing process, and defining roles
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document progress notes that includes pertinent patient presentation, past history and at least
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2 review of system questions
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1 past medical/family history/allergy question
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a brief exam that is pertinent to the diagnoses
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the assessment
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progress
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plan
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educational content
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make appropriate use of written material for invitational letters, HIPAA forms, confidentiality forms, agreement to participate forms and pay forms
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